View Full Version : Orig Owner Warrany Question?????
VXNIT
02/19/2009, 12:28 PM
I have 01 with 45K, babied this thing to death, is leaking coolant very slowly from under front motor cover, likely water pump but question is is this a covered issue under my 10 yr 100K warranty? The dealership in Jx Fl and Local one is history so must travel to Orlando if they still have dealership if warranty covered problem....Anyone taken theres in to fix????????
Gussie2000
02/19/2009, 03:04 PM
My two cents advice is you call the customer service center & ask for the closest isuzu dealer based on your zip code.
Now,why don,t you find out 1rst if the leak is a broken/worn gasket related that can be a easy fix.Check all related hoses too
deermagnet
02/19/2009, 06:07 PM
If you're the original owner you're covered. You should have all the info you need in the warranty booklet in your glove box with your owners manual. If you're not the original owner, the warranty has expired.
Yes, the water pump is covered.
http://www.drivehq.com/file/df.aspx/publish/mgpa/vx/vx/zuwarr.gif
Call Isuzu and ask them where they want you to take it.
Isuzu Support- 888-464-7808
Isuzu Warranty- 800-235-2464
Isuzu Owner Relations- 800-255-6727
I hope those phone numbers still work. :(
Mark
deermagnet
02/20/2009, 08:13 AM
Your closest Isuzu service center is down in Sanford, 46 miles away. Isuzu lists them as an authorized warranty service center. They're a former Isuzu dealer, so they should know your engine very well. Mastro says on their web site they stock new Isuzu parts and do Isuzu warranty work. http://www.wtv-zone.com/markg/mags/mags2/deal.gif :_wrench:
http://www.mastroautogroup.com/Service.aspx (http://www.mastroautogroup.com/Service.aspx)
http://www.mastroautogroup.com/Parts.aspx (http://www.mastroautogroup.com/Parts.aspx)
No more procrastinating. Get your VX down there, grab a rental, go back in a day or two. Done. Then report back to us. :work:
That looks like a nice place and it's not that far away. While you're there, make some friends. Talk to the dude who worked on your VX. Just ask him how it went and get his name. Ask that he works on it each time you go there again. You're gonna need a good shop to work on your VX in the years to come. You've got a whole lotta preventive maintenance coming up.
Mark
VXNIT
02/20/2009, 12:33 PM
Great Info..Thanks
Anita
02/20/2009, 05:15 PM
VXNIT,
Just for the record, the original warranty is 10 years / 120K miles, not 100K. :) Get all you can get! :bwgr:
AndyC
03/24/2009, 10:39 PM
Looks like I might check out my warranty coverage. It looks like my intake gasket has just cracked in a few spots.
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