LukeVX
08/03/2005, 06:40 AM
Well I fought the dealer and lost on the hood insert. After arguing with the service representative, and service manager and making them refer it to the factory rep, they all said no and wore me down and I gave up.
I tried to explain the small cracks starting on the edge of the hood insert leading into long white stress streaks were an inherent problem with the VX and it should be replaced under warranty, but for some reason they insisted the streaks were “eraser marks” and refused to accept the hairline cracks as actual cracks. Still don’t get the whole eraser marks thing. Did they think my cousin was doing his homework on the hood or something?
Oh well, my factory warranty runs out this week so it looks like I will have to do fiberglass or carbon fiber when it finally cracks all the way through. Does anyone want to give me some advice on getting something new?
Thanks,
Luke
I tried to explain the small cracks starting on the edge of the hood insert leading into long white stress streaks were an inherent problem with the VX and it should be replaced under warranty, but for some reason they insisted the streaks were “eraser marks” and refused to accept the hairline cracks as actual cracks. Still don’t get the whole eraser marks thing. Did they think my cousin was doing his homework on the hood or something?
Oh well, my factory warranty runs out this week so it looks like I will have to do fiberglass or carbon fiber when it finally cracks all the way through. Does anyone want to give me some advice on getting something new?
Thanks,
Luke