Complaints

[Leah]

Since I didn't see this in the lineup yet, I thought I'd start it. Let's restrict this posting to simple facts, no comments for ease of reference. Please use the following format: (In no specific order of problems)

Complaint #1:
Number of times addressed:
Current status:

Here is my list:

COMPLAINT #1: Windows binding
Number of times addressed: 6
Current status: Unresolved

COMPLAINT #2: CD Player scratching/stalled.
Number of times addressed: 1
Current status: Working

COMPLAINT #3: Hood insert Cracking
Number of times addressed: 2
Current status: Bowed

[LITTLELAURIE]

I am the 2nd owner of a 2001 Ebony VX with 10,038 miles, purchased May 13th 2004.
Here is my list.........

* Complaint # 1: Passenger window not closing all the way. After passenger side window regulator replaced, driver's side window went bad one week after passenger window was fixed.

* Number of times addressed: Two times.

* Current status: Driver's side window is slow when closing.

* Complaint # 2: Both driving light seals flapping in the wind.

* Number of times addressed: Two times.

* Current status: Okay, so far.

* Complaint # 3: Water pooling on driver's side floor board.

* Number of times addressed: Four times.

* Current status: Not fixed.

* Complaint # 4: Padding under carpet and covering firewall, on driver's side, smells awful from water leak.

* Number of times addressed: Two times. Service department treated padding.

* current status: Smell is still there!

* Complaint # 5:Service department workers scratched up both front custom painted hub caps, while repairing torn cv boots.

* number of times addressed: Two times.

* Current status: Service dept. manager called me back and wants to look at the damage.

* Complaint # 6: Overall customer service and treatment by service dept. personnel.

* Number of times addressed: 0

* Current status: Issues with service dept. have not been addressed yet, but, will in the very near future.





* Current status:

[cascabel3]

2000 IronMan purchased at 53k, now 64k

*Complaint#1:
took in for 60k service at 58k. Isuzu service dept. found leak in rear diff,
noted AT temperature code.

Number of times adressed 1

Issue resolved:
Transmission replaced under 60k warranty, rear diff seal replaced, no charge