Originally Posted by
Mark B
I need replacement parts for my recaro seat on the drivers side.
The recliner hinge is broken. I call recaro who gave me the parts I need but cannot sell to individuals only dealers. I call Isuzu in St. Petersburg, Florida.
(about 45 minutes away from me. The dealer close to my house stopped selling and servicing Isuzu and I have no dealer close by) Isuzu said they do not sell the hinge replacement kit and said that they could sell me the whole seat.
That is BS. All I Need is the hinge kit not the entire seat.
So Recaro will not sell me the replacement parts because they only sell to dealers. And the Dealer said they do not sell the hinge parts only the entire seat.
It is getting harder and harder to get service from Isuzu and ever harder to get replacement parts. I am seriously thinking about not getting a Isuzu again.
I love my VX and when it goes it will not be Isuzu for my next vehicle.
I ran into similar problem.. three of my seat levers went bad.. only good one left is the passenger seat on the door side (thank god)
I took my truck in (under a bumper to bumper extended aftermarket warranty) to the local dealer for a small punch list of items - they said 'we dont fix seats, we can only replace them. I said fine, my warranty should cover that if that is the shop policy. I went to pick the truck up a few days later.. first they said its not electronic so its not covered.. then I reminded them it was bumper to bumper and showed them the paperwork with what is and is not covered... no where does it say that a mechanical seat is not covered. Then the story changed and they said that they tried to reach the warranty company but got a busy signal. (bullsheet)
I never took the truck back there again. Since then my warranty expired.
I still have bad seat levers... but I ended up buying a pair of VERY good condition seats from a salvaged truck for about $300. Yet I decided not to install them because I will wait until the current ones get 'worse'
It is unfortunate that Recaro cant sell the parts to end users. I am wondering, if someone like a Napa auto parts or a local garage could place the order. Maybe all they really need is a business tax ID in order to create a sales account?
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Van Eyes - slightly trimmed, Sylvania SilverStar ULTRA head lamps, Red (port) & green (starboard) 5 LED 'headlight horn' lights, PIAA silicone windshield wipers, K&N Filtercharger (in stock air box), MacNeil WeatherFlectors, Assorted cargo nets from previous vehicles, Optima red-top battery, Transmission Interceptor, 20 LED 'light tower' turn signals & brake lights, 18W PIAA W2 running lights, Trooper skid plates, Black Luverne step bars w/Tone's custom brackets