Super VXer
I am getting worried about grantco. I ordered a roof rack from him back in June. Unfortunately, when he received it, it was damaged. He has been super about sending me PMs on his progress in finding a replacement for me. The last PM I got from him was 8-03-09. He appologized for the delay and said it would go out in two days. Nothing since. He had stated he was working two jobs and had lost internet for a few days.
So I said to myself, I said "Handee"
and this voice came back and said..
"He's not in, may we take a message?"
Super VXer
At this point you might want to consider getting a refund so that you're not out double if you pick up kpaske's stuff.
Super VXer
I also ordered one from GrantCo and had exactly the same story and his last reply was also in the beginning of August. Back then he said he would send me a 100 dollars refund for a delay withing next several days and the rack that very week but I haven't heard from him since then. No replies to email and no replies to PMs.
I have started a search for another roof rack about a week and a half ago when I saw kpaske's thread on saving his vx from a crusher and sent some replies on other threads as well.
If anyone knows Grant - ask him to check his PMs and emails
Super VXer
He also told me he would be refunding $100.00 for the delay. I told him not to, but flipping some to site support would make me very happy.
Administrator
I'll have to think about this one... Liability is the primary thought but, it may be feasible to do something. I already have a good/bad dealer experience at the bottom of this section ---> http://www.vehicross.info/modules.php?name=Reviews
Scott / moncha.com
Super VXer
just so you guys know, i had a very positive experience with grantco- i bought my ome 912's from him a couple of years ago....
although i dont know his current state
"Do Not Seek Praise. Seek Criticism."
"If You Can't Solve A Problem, It's Because You're Playing By The Rules."
"The Perosn Who Doesn't Make Mistakes Is Unlikely To Make Anything."
-Paul Arden
Super VXer
That is still my feeling, maybe I'm too easy, but I like to think the positive. I do not think anything bad about grantco, I actually feel more concern. I'm not worried about my money. I just really would like a roof rack in good condition. Oh and I would like to see mikemol get his rack too.Originally Posted by pbkid
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