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Thread: Almost lost the VX today, bad experience with Indy4x parts

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  1. #1
    Member Since
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    Angry Almost lost the VX today, bad experience with Indy4x parts

    1st of all let me say that everytime I call Independent4x they are all very nice and offer as much help as they can.

    However this time, their parts failed miserably. In the end it looks like their part was probably not faulty at all, rather the shop that did the install did something wrong.

    Today I picked up my newly rebuilt and balanced rear drive shaft from the Drive Line shop here in Houston. The rebuild looked awesome new U-joints from Indy4x looked and felt great, HOWEVER I did notice that one of the 2 U-joints they sent me did not have the typical grease fitting on the cap but had a long shaft that was drilled into the middle of the U-joint and deposited grease in the middle of the joint. Major difference over OEM part, but I thought "I am sure they have tried these U-joints out on Isuzu's before they are probably fine". So I installed the driveshaft on the VX and took it out on a test drive. Everything seemed fine and then as I merged onto the highway I felt a shake in the driveline and then immediately a loud pop and bang and seconds later I am in the middle of the fast lane on the feeder to one of the most busy most traveled sections of a major highway in Houston with my driveshaft on the ground and that "different U-joint" from Independent4x blown up from the inside out, and cars racing past the VX just exiting the highway. The part just blew in half. Nothing was wrong with anything else, the driveshaft was professionally dynamically balance by the best drivetrain shop in Houston (and I paid for it) and the install was done by the book and with the ut-most care. The part just blew up the 1st and only time I accelerated with it installed.

    I will be calling Indepedent4x tomorrow NOT a happy customer and NOT happy that my beloved VX is spending the night in a local parking lot.
    Last edited by LittleBeast : 08/16/2010 at 02:49 PM

  2. #2
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    ya, thats no bueno my friend.... get er fixed ASAP.
    "Do Not Seek Praise. Seek Criticism."

    "If You Can't Solve A Problem, It's Because You're Playing By The Rules."

    "The Perosn Who Doesn't Make Mistakes Is Unlikely To Make Anything."

    -Paul Arden

  3. #3
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    Mail 'em back the pieces of U-joint in a box and take a crap in it too!


    Let us all know if they fix this right and get you good joints.

  4. #4
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    Quote Originally Posted by LittleBeast View Post
    1st of all let me say that everytime I call Independent4x they are all very nice and offer as much help as they can.

    However this time, their parts failed miserably.
    Well, first, glad nothing else happened to you and your VX and you were able to get it off the freeway intact. Secondly, lets hope they make it right for you and that the members of Vehicross dot com will be watching what they do for you.
    Greetings, Earthling. We come in peace... Never mind "Paris to Dakar", the VehiCROSS looks ready for the Martian desert.

  5. #5
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    Glad you and the vx are safe
    [SIGPIC][/SIGPIC]
    Chi Dog...Dog is my Co-pilot
    Onward thru the fog
    Leave it BETTER than you found it!

  6. #6
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    Yikes, dude, yikes. I hope this is an isolated incident, glad you are OK.

    The only mechanical parts I have from Indy4x are the HD Tie Rods on my Trooper...so far so good. Are the U-joint custom made by Indy4x or just one of the parts they found that works? Like my tie rods, they make the HD shaft, but I am pretty sure the heads are just MOOGs.

    Bart

  7. #7
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    Post up the offending part number so no one else gets burned. Then just call your bank to mortgage your new place so you can hook in a CTM U-joint.
    The reasonable man adapts himself to the world; the unreasonable man persists in trying to adapt the world to himself. Therefore all progress depends on me.

  8. #8
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    Thumbs up

    Ryan,
    Sorry to hear about your misfortune, but at least your alright.
    Peace.
    Tom
    "Through Great Sacrifice..... Great Rewards Will Be Achieved"

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