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  1. #1
    Member Since
    Jun 2002
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    1999 silver 1346
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    Question credid card question Rancho

    To make a long story short here I go

    I bought the rancho 9 way adjustable shocks in dec and since I bought them the front shocks have not held the pressure according to the gauge, The store that installed them is in NJ and I live in NY, ½ hr away and $6 toll, I have brought my car back to him 4 times within 3 months for the same problem, there was a lot of unanswered phone calls and messages and waiting for parts and him telling me he’s talking to rancho and neither one of them can figure out the problem, but since he changed everything from the lines to shocks to gauges that the only thing left was the compressor so he order that for me


    There were also lies of him saying he’s talking to rancho on the phone and both him and mike cant figure out what the problem was but when I called rancho they said there was no mike that works there, and gave me the # to another rancho place close to my house to bring my car to,

    I did that and he found the a few problems in 2 minutes, first of all he ran the plastic lines around my radiator, Kind of stupid don’t you think, he also found a cracked shock in the front and said I should bring it back to the first guy since he would have to charge me for a new shock and install,

    I called the first guy and told him to stop playing games and order me a new front shock cause mine was cracked and he should have seen the crack. He order a new shock and installed it and told me that everything is now working great but to my surprise It was still not holding the pressure, I quickly asked him what the *&#@ is going on and why are you telling me its fixed when its not. He said he don’t know what’s wrong and to bring it back next week,

    Needless to say when I got home I called my CC and disputed the charges for the shocks,
    My Question is that when I fought the charges on my credit card I was told that he has a month or 2 to answer my denial of payment and if he does they would make a decision then if I would have to pay, well 2 months later I was awarded the decision that my credit card would not be charged and the charge was credited back to my account, Now I though this was done with but 3 months later after the decision he called me and left 2 messages on my phone that I was going to have a warrant out for my arrest for grand larcenary, the next message said that he spoke to his attorney and he was going to press charges against me for theft by deception, he also said that not only would I be arrested but I would have to pay for his attorney fees as well and I had to the end of the week to call him or return his shocks, (which I no longer have cause they were changed by the other mechanic)

    I spoke to the police dept there and they told me that he’s lying again and I cant be arrested for that however he may be able to take me to court. I also called up my credit card and asked why he is calling me since he had every opportunity to fix my shocks and put in a dispute with the CC company to pay them, which he failed to do.

    Now is where it gets interesting, Its been about a month now and im not in jail ( i guess according to him im on the lamb LOL)This guy had the nerve to charge my credit card AGAIN for the price of the shocks, 9 MONTHS LATER, AND AFTER THE CC COMPANY AWARDED ME THE DECISION (and he called me a crook)

    Is this legal? And since he wants to play more games if its not, can I now press charges him for unauthorized use of my credit card?

    I did call the CC company and dispute the charges and told them what the situation was to which they told me he shouldn’t have done that but weren’t sure if it was illegal, I am going through the process now of disputing the new charges

    Thanks for listining, I just had to get that off my chest.

    adam
    Last edited by zadam123 : 10/11/2003 at 10:59 AM

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