So my WeatherTec all weather floor mat on the drives side wore out...had a hole at the heel resting spot.
Got in touch with WeatherTec directly, but since I bought it on the internet from a distributor they sent me back to Automotive Concepts in Horsham, PA. These guys are worthless when it come to customer service. Never heard a word despite two months of phone calls!
Reconnected with WeatherTech just to let them know that this dealer was a poor representative of their brand and they actually cared and sent me a brand new set of floor mats under warranty...no charge even for shipping! WOW...
This company was so great to deal with. I recommend them to anyone looking for mats, window deflectors, etc. Not sure about all of their products but if there is any issue I'm sure they will treat you right!