Merlin is the best. Always very patient with me when I call with a ton of questions and usually has suggestions on what to check before ordering the parts to make sure that I need them and don't spend money needlessly.
I was in Moab when we flew he and his wife out to hang with us, and I think that we were all surprised at how young he is. I'll have to go back through my files to see if I can find a picture of him.
"The major difference between a thing that might go wrong and a thing that cannot possibly go wrong is that when a thing that cannot possibly go wrong goes wrong, it usually turns out to be impossible to get at or repair."
-Douglas Adams, Mostly Harmless
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