Had the same problem.... Mine would start to eject cd's but they would get stuck.... Lost 5 cd's in mine. Took it to the dealer and they sent it out to get my cd's out.... On way home from dealer minus the changer I flip on my FM radio and its all static! Get home and pull apart my dash and VIOLA! They forgot to plug in my antenna.... Called and cursed out the service manager the next day about the inconvienence.... 2 weeks later Im still waiting for a changer and my cd's... Needless to say Ive since filled in the holes with a Nav system