VehicrossConcepts is ONLINE...

[Triathlete]

Wow Ron,
Great service! 6 days from order to my door over a holiday weekend! Thanks! Just a thought. I cracked one (yes even after reading the DETAILED instructions that came with the lenses and warned against over tightening). It looks like the cause is the space between the lense and light assembly. Maybe a plastic spacer would cure this? Just something for you to think about for the future. Once again, thanks Ron for the fantastic service.

[AK VX Lvr]

I ordered a set on the 30th of May, and sent you a PayPAl payment, but haven't seen them arrive. Do you have a tracking number for me~~assuming they've shipped by now??
Thanks,
Dave

[ron]

hey Dave...

I sent you an e-mail stating that I have your order amongst 3 others right next to me. I tried to make the USPO early deadline to drop them off but could not because of my babys fussiness. I'll be dropping them off during lunch at work tomorrow and contact you and others with confirmation.

BTW, Triathlete, I'm sending you another set with this bunch so you can replace the cracked one. Just want to make sure that all my clients are happy with their product as well as the quicker service.


ron

ps. For those who've ordered front and rear plates recently, I've placed a list order with my formers last Friday and they tell me the soonest they can start forming would be Monday, June 13th since they're booked this entire upcoming week. I can start picking up the parts within a day or so afterwards to work on.

If anyone's interested in ordering any plates, this would be the time as my vendor is ordering material in the mean time for the plates. Let me know if your ordering this week and I'll include you on the list.

[MZ-N10]

hey ron,
i see u live in antioch and i was wondering if i buy a front/rear skid plate(hopefully soon) would it be possible for local pick up?

[ron]

hey ron,
i see u live in antioch and i was wondering if i buy a front/rear skid plate(hopefully soon) would it be possible for local pick up?

I'm surprised we haven't seen each other around. Don't worry about the pick up as I can bring it to you and help install if you wish or unless you want to make the trip to Antioch and we can install them here. Either way, let me know.

ron

[Triathlete]

Ron,
Thank you very much. I was not expecting that at all, since it was totally my fault. As I said I read the instructions and the caution. I was just making a suggestion for the future (the spacers). Again thank you...above and beyond service!



P.S. Isuzu could learn a lot from Ron!

[AK VX Lvr]

I appreciate the response, my VX is patiently waiting!!
Dave