At least, that's what Andy, the manager of Jiffy Lube Store #391 in Miami tried to do, so he could bend me over and stick me with a big bill full of extras.
I only went there in the first place cause I wanted to change my oil and PCV valve this weekend, but couldn't find the time, so last night I changed the PCV and left the oil for another day. This morning, I decided that I'd be really busy this week, and wouldn't have a chance to do it... so that leaves Jiffy Lube.
Here's what they did:
- They tried to sell me the Penzoil synthetic for an extra $20, but Penz isn't even a grade 4 synthetic, so I was like "no way, give me regular oil".
- Then, they tried to tell me that I should change my air filter. But I am running a MorganTec CAI with a wire mesh filter. So I laughed and wisened them up to the fact.
- THEN, the manager comes running into the office, while they're filling up the oil, and tells me, "Hey, look, here's your PCV valve, you should replace it." I look at it, and it's not a 90 degree angle PCV. I said, "that's not my PCV." He says, "sure it is, my guy just took it out." I walked over to my car and looked, and the guy didn't unclamp the hose, he just disassembled the PCV into its 2 components. I shook it, and it rattled. It was the one I put in last night. I told the manager, "I put this PCV valve in LAST NIGHT. Check it, it's fine." He gave it to the tech and walked away. He knew he was busted.
- FINALLY, 15 minutes later, the guy has the balls to try to charge me over $50, saying I opted for synthetic "blend" oil. I was livid. I refused to pay the upcharge. He said he couldn't give me the synthetic blend at regular price. I told him that I asked for regular oil. So he offered me either a $7 discount or to drain my car and use regular oil. I'm not waiting again. I took the discount
Then, I left, called up Jiffy Lube corporate, and got them to refund me the difference, and also filed a complaint.
I am NEVER going to Jiffy Lube again! If I can't find the time to do it myself, it's a regular garage for me...