Hey, I went over to JeepersDen in Orlando this past Friday and got my control unit installed for my rancho rs9000x’s. They originally said it would take 2 hours for the install, but wanted to charge me six by the time they finished the job- no write up was ever done before-hand. Regardless, I ended up paying 260 for the install or 3.5 hours. The only reason why I payed was because the front two shocks went bad, the price included a replacement through warranty with no questions asked, no additional labor charged. I made sure this was listed on the reciept. Anyway, the unit won’t work until I change out the new shocks. The current ones are good with the exception of the adjustments being rusted and stuck at current setting. Has anyone delt with rancho's warranty or this place in orlando? I figured that everything works out once they install the new shocks; otherwise I would have screemed bloody murder.


gorancho.com was warrantied for life for orig owner cosidering normal wear and tear- found this on rancho's site:

Qualifying Products
Rancho® RS9000X™ Performance Shock Absorbers
Rancho® RSX™ Performance Shock Absorbers
Rancho® RS5000™ Performance Shock Absorbers
Suspension Components
Tenneco's obligation under this warranty is limited to replacement of the worn-out or defective product in accordance with this warranty. Cost of removal and installation are not included, and any incidental and consequential damages are excluded under this warranty. This warranty does not apply to products which have been modified, improperly applied or installed on vehicles used for commercial or racing purposes.